Have a question about our signs? Some of our most frequently asked questions are answered right here! If you can’t find an answer to your question, you can always CONTACT US at any time!
Can my house number sign be outside year round?
Yes it most certainly can. Our signs are designed to last a lifetime in all weather conditions. We have signs that have been outside in -40ºC to +30ºC weather for the past 17 years and still look brand new!
What kind of warranty do you have on your signs?
We offer a lifetime warranty on all our signs from any defects or damage due to wear or weather. We have yet to have someone need to claim it.
How long will my house number sign take to make?
Due to the custom made nature of our hand made signs, production time is normally 2-3 weeks but can take as long as 4.
Where will you ship your signs to and how much does it cost?
SHIPPING IS $9.95CAD for all orders from The Tile and Iron Studio to anywhere in Canada or the U.S.A. We also offer worldwide shipping options.
Can I track my order once it ships?
Yes you most certainly can. Once we complete your sign and ship it to you, you will be emailed a tracking number to track your package.
Do you make business signs?
Yes, we do! We have made many business signs in the past and would love to help you with yours. CONTACT US today to begin the design process.
Do you offer Gift Cards?
Yes, our signs make very popular and memorable gifts. Therefore our gift cards are very popular. Get yours by CLICKING HERE
What are the house numbers made of?
Powder coated cast aluminum frames, pure porcelain tiles, layers of glaze fired multiple times to achieve our unique and highly visible effect. We use Fusion grout, which is an acrylic silicone mix and is 100% waterproof. Only the best materials are used in the making of our signs and when combined with our passion for making them perfect in every way, our signs will last a lifetime or more. For more information on the materials used please CLICK HERE.
How do I install my house number sign?
Our signs are very simple to install. Your sign will come with two different lengths of screws. Simply choose the appropriate length of screw, line up the sign and mark the screw holes, then pre-drill a small hole where your screw will go. Then, line the sign back up and screw it on. To cover the screw holes, attach the provided decorative caps to the holes with a small dab of adhesive. For step by step directions on installing your sign, CLICK HERE.
Of course, you can also CONTACT US at any time with any installation questions you may have.
Alternatively, if you are not comfortable with installing your sign and live in the Edmonton area, one of our installers will come and put it up for you for a fee of $75CAD to $95CAD depending on your distance from the city and the substrate that your sign will be attached to.. You can signup for our installation services by CLICKING HERE.
Can I get a special font other than the ones provided on the site?
Any font you find on your computer, we can put on your sign. So, if you desire a personal font, simply CONTACT US to order your sign and provide us with your desired font.
How long has The Tile and Iron Studio been in business?
We have been in business for 17 years and most of our artisans have been with us for 15 years or more.
Where can I check on the status of my order?
You can check on the status of your order by CLICKING HERE.
How can I pay for my house number sign?
You can order and pay for your sign right here on our site. We use PayPal so that you know your payment is secure and that we never have access to your credit card information. Please note that you DO NOT need a PayPal account to pay on PayPal.